How do I contact a live agent?

Question

I'm trying to list an expensive item and its value far exceeds my selling limit. If I click the button to request a limit increase, ebay only tells me I can't do it.

I hope ebay management reads this...Your customer service is horrible!

Can someone tell me how to get a live agent?

Thanks!!

Al

eburtonlab · Answer

@anacrea

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If you are unable to get a call back, try contacting eBay via social media direct message:

https://www.instagram.com/ebay/