LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconHow do I close a refund request after the seller responded? The seller responded after a couple a days saying that the package was lost by Fedex?robfer-sjzbvx9View listingsPosted 2 years ago·Last reply 2 years ago 1 commentComment Newestlady_madonnaMentor2 years ago*Volunteer Ebay Mentor*1039View listings@robfer-sjzbvx Do not close the refund request until you have your refund.If the seller does not cooperate, you need to ask Ebay to step in to help you.Find the item in your Purchases.Select See request details (if your item didn't arrive) .Select Ask eBay to step in and help.Select a reason from the dropdown menu, then select Confirm.
lady_madonna
Mentor2 years ago@robfer-sjzbvx
Do not close the refund request until you have your refund.
If the seller does not cooperate, you need to ask Ebay to step in to help you.