How do I change a tracking number that I entered wrong

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I entered the wrong number on a customerâ€™s package

kimmittens2009

361 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

whattheactualfox

·2 years ago

52 View listings

Hello! @kimmittens2009 here is how

Notice:(If you use an eBay issued label, the tracking number is provided by one of eBayâ€™s integrated carriers and is automatically uploaded.)

Source:(https://www.ebay.com/help/selling/posting-items/tracking-items-youve-sold?id=4088)

Once you've sent your item, you can add tracking details (up to 6 tracking numbers per order) through Seller Hub or My eBay, whether your item was bought by an eBay member or a guest buyer. You can also edit or delete tracking details in the same place. Here's how:

Seller Hub

On the Seller Hub Orders page, go to Paid and shipped - opens in new window or tab and find your order.
Select the order by checking the box next to it.
Select the Dispatch dropdown menu and then Add tracking number.
Add, edit or delete the tracking number and the carrier, then select Save.

The buyer will then get an email with the order tracking details.

My eBay

Go to the Sold - opens in new window or tab section of My eBay.
From More actions, select Add tracking number.
Add, edit or delete the tracking number and the carrier.
Select Submit.