How do I cancel AutoPay when I buy at auctions?
I want to be able to combine shipping when I buy multiple items from the same seller, but I can't do it because I have “Autopay in 1 hour” set up and I can't find where to turn it off.
2 comments
I want to be able to combine shipping when I buy multiple items from the same seller, but I can't do it because I have “Autopay in 1 hour” set up and I can't find where to turn it off.
comics-scifi-collectibles
Mentor3 weeks ago@nic123289 This is a setting on the sellers account, buyers can not turn it off.
This is a setting in the sellers account. They need to go to account settings> selling preferences> buyer requirements and UNCHECK the option to require a buyer to provide a payment method before placing a bid.
OR they can ALLOW INVOICES in account settings
Shipping Preferences> Allow invoice requests> edit> yes> 7 days.
When auto pay is checked in addition to allowing invoices buyers will have 7 days to pay.
You can copy and paste this reply to the seller. Have them come to the community if they have any questions.
mr_lincoln
Mentor3 weeks agoHi @nic123289
Actually, you have nothing to do with Auto-pay being on or off, that is a Seller setting. Not all Sellers use it. You need to message Sellers when you see you have to provide a payment method prior to bidding and ask them to turn it off.