How did I place an order unintentionally!!??

Question

Help! I’m so upset I’m shaking, I just got an order update on a turkey platter that I did not intentionally purchase. I don’t even understand how that’s possible. I bought one out of thrift store a few days ago and just was researching on eBay and I just don’t understand it and of course it’s an item that has $47.81 worth of shipping! Please help! How could I possibly click buy now unintentionally SND complete this transaction!??

lady_madonna · Answer

Sometimes when researching items on Ebay, pushing a wrong button can happen.

You can contact the seller and explain the situation and ask them to cancel the order/purchase. Be aware that the seller is NOT required to approve your cancellation request.

If the seller does not approve your cancellation request, you will be required to pay for the item. If you do not pay for the item, the seller can file a cancellation after 4 days of non-payment for non-payment. That will result in an unpaid item strike on your Ebay account.