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How can I talk to an agent??
I need help with a refund! I have hand problems! All I get is a robot here and need a person
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
I need help with a refund! I have hand problems! All I get is a robot here and need a person
mr_lincoln
Mentor7 months agoHi @oldkitchenglass
You have some options:
-Ask your question here if not on the account level, we have no access to accounts here. This forum is supported by volunteer Buyers and Sellers.
We recently learned that many of the links we post to Request a call back are now simply forwarding members to eBay's Customer Service "How can we help you today?" page (link below). On that page members have to complete numerous choices before being given ways to be in direct contact with eBay. Depending on the subject, representative availability and other factors requesting a call back may or may not be possible. Chat or an email may be provided. If you get a Chat box Type “AGENT in the box. You can also contact eBay through Social Media if you have accounts there.
eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
6 AM to 6 PM PST
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
oldkitchenglass
OP7 months agoIn simply need to talk to an eBay agent. I have hand problems. Just maybe a year ago you could talk to a person. How this would happen you would request a call and an agent would call you. Where is this now?