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How can i get in touch with evay agent
I bought a contrl arm and it did have a defect so I need to return it .and I need to speak to customer service
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Discussions in this board are limited to the original poster and Community Mentors
I bought a contrl arm and it did have a defect so I need to return it .and I need to speak to customer service
inceptions
Mentor5 months agoHi @waelhay_0
You don't need to speak with an agent about this. Here's what to do...
If you received an item that is not as described (in your case, defective), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=3&pos=1&query=Return%20an%20item%20for%20a%20refund&intent=item%20not%20as%20described&lucenceai=lucenceai&docId=HELP1134