How can I find the sellers physical address and real name

Question

The seller has my full name and physical address where I bought an item from them they are now threatening me I wish to know their name and physical address in case I need to involve law enforcement.

eastlaneave · Answer

@jim25313

Do you have the original package with the shipping label they sent you? it would have a return address.

You can file a police report even without that information.

Here are some steps to take

1) Advise the seller through eBay messages to stop contacting you.

2) Block his number on your phone

3) Report each alarming eBay message using the 3 dots in the upper right of the messaging

4) If possible, report the seller using https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022

Suspicious seller activity

Seller sent threatening or abusive messages

If this option doesn't work, then

5) Report the seller using eBay's social media customer service to get assistance

- https://www.instagram.com/ebay/

Just sent a private message to the page explaining what happened.

Again your reporting reason is

They send threatening messages or use abusive or vulgar language
And any other concerning language.

If needed

6) File a police report, then provide a copy of that report to eBay using social media Customer Service.

Reply back and let me know if you need more help.