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    How can I connect with an agent ? Have an issue with a huge order that has occurred without my kn wa
                     

    Account is hacked.. need immediate help

    Romaropmordera 

    saths59
    saths59
    22View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    @saths59 

     

    If an order you did not make appears in your eBay Purchase History, change your eBay password immediately and then contact eBay through this page:

     

    https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196

     

    If an unauthorized transaction appears on your credit card statement but not in your eBay account, contact your card issuer to dispute the charge and get a new card number issued.

     

    If you received an email invoice that you do not recognize, do not use any links in such an email; it may be a scam to get you to divulge account details. Examine the email closely to see if it has any connection to you other than your email address. Scam phishing emails typically do not include any personal details so that the same email can be sent blindly to thousands of users.

                                           
                                                                                     
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