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How can I communicate with a human being at ebay
I placed two separate orders with a seller. I returned one of the orders because it was unusable. Seller shipped both orders in one box with one shipping label. Now seller is confused because I returned one of the orders. Its a mess that I cant resolve with the bots. I really need a human being. I am being expected to eat the 39 dollars I paid for this item.
3 comments
eastlaneave
Mentor11 months ago@kamadr_1054
Did you open a return request?
If so, the seller can issue a partial refund to you.
If you didn't open a return request, explain to the seller that you want a partial refund.
Please reply back to update me.
kamadr_1054
OP11 months agoI have but seller insists that I have to return both orders to get a full refund. I only want a refund for the order I returned.
eastlaneave
Mentor11 months ago@kamadr_1054
In the messages for the return, explain you would like a partial refund of $x.xx
If they were 2 separate purchases, I am relatively sure you can do this.
You can have eBay call you, here
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.