How can I combine shipping
A buyer purchased two items from me, but I can't figure out a way to combine the postage and only have one shipping label (?). Can someone help?
2 comments
A buyer purchased two items from me, but I can't figure out a way to combine the postage and only have one shipping label (?). Can someone help?
wooden_flower
Mentor4 months ago@photoscollector
Select purchase shipping label on one of the items, then click buy labels in bulk in the upper right of the label purchase page. On the bulk label page, click combine items by buyer. Enter the new combined weight and dimensions and select the service to get the combined shipping label and cost.
If you want to send the buyer a partial refund on one or both items for the saving on shipping, select refund buyer next to one in your sold items, select shipping adjustment as the reason enter an amount and click send refund.
eastlaneave
Mentor4 months ago@photoscollector
- If the buyer pays for more than 1 item separately, you can combine the orders before selecting a label using the "bulk shipping" tool on the browser.
Put a check mark to the left of your items on this page
https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT
Select "Shipping" above
On the next screen it will ask if you want to 'combine' the orders. Check that box.
Enter the weight and dimensions for the package and print your label.