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How can I appeal a closed case?
Summary: The discussion topic is about how to appeal a closed case. The initial post by jimdwood asks the question, but the content of their message is not available. fashionsandbeauty4u responded, but their message is also not disclosed. The discussion lacks detailed content from both participants.
Much to my surprise, as a Seller out of nowhere I received a notice from eBay that I had to return a sizeable $ purchase amount to a Buyer who was making outrageous claims about the item I sold - and I haven't even agreed with any Case Ruling - and I haven't received the item back that I sold to the Buyer.
Lots wrong here... and feeling like eBay is a huge company that doesn't have personal systems in place to resolve matters. EBay is not helping or working with me at all on this at all.
fashionsandbeauty4u
Mentor4 months ago@jimdwood
In looking at your sales history, it appears you sold an item on March 2, 2026.
We are not able to look at your account details. Did this Buyer open a return request on eBay? Or did they file a chargeback with their bank?
If the Buyer opened a return request, you would have three business days to respond or eBay can step in and force the refund.
If the Buyer filed a chargeback with their bank, eBay will notify you if you need to respond.