I sold an item on Dec 12. The buyer contacted me today (Jan 18) saying the item had a defect. I told them I would accept a return and refund, even though beyond 30 days. They are insistant that they keep the item and that I should pay them to send it to the manufacture for a repair. I'd rather get the item back, as the repair cost would be close to what I sold it for. How can they transact a return over 30 days. They say that they cannot do that.

how can buyer return item AFTER 30 days? how to get eBay tohelp | Ask a Mentor

how can buyer return item AFTER 30 days? how to get eBay tohelp | Ask a Mentor | eBay Community