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    horsemanauto return
                     
             

    Anyone dealt with this seller and returns? Purchased auto parts and wanted to return them. They have sent me three responses that have a faulty link to the return.

     

    white*shadow
    white*shadow
    82View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @white*shadow 

    If you need to return them, you need to go through the Ebay Return Request process:

    • Within 30 days after delivery, go to your Purchase History, find the item, and under “More actions” click on “Return item” and select the reason for the return. Attach a photo.
    • The seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
    • If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.
                                           
                                                                                     
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