Hoorible customer service
I been a member since 2005 and with excellent standing but my recent interaction with this site prevented me to continue selling and I have been lately considering into selling on a different platform due to the lack of support that i get here on eBay. Two months ago this buyer from Korea asked for a set of Base speakers that I sold on ebay, first he asked for a lower price (I Agreed and sold it 45% bellow I was originally asking), he requested extra several pictures of the item which I sent him and then when he received the item he complained because one if the speakers were "scratched" and it wasn't and asked me foe a $50.00 refund, I declined because I knew that my product was flawless then the put a false negative feedback to me, I reported him and opened a case to eBay and i felt neglected and abandoned by their system never favored in me. I am soooooo frustrated and now that I can't speak with a live person. someone help me otherwise I need to find another market place.