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Holiday carrier delays
Buyers are complaining about items not received and contacting sellers expecting an immediate answer. If not heard from seller in less than 15 hours they are opening an item not received case where funds are put on hold until resolved or refunded. Then the buyer gets their item after refund, what happens to the sellers funds? Current delivery expectation dates per EBay are 3 days for ground advantage but per USPS CHARTS ground advantage is 2-5 “business†days (not guaranteed). eBay says seller is responsible for shipping delays per call to customer service??? Who’ going to fix oversight??
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