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HL-L2395 DW Brother Printer!
I have sent eBay (3) E-Mails now to request My eBay seller send Me a Return Receipt; so I can send it back to the Seller jeanaction. EBay has refused to respond; so can anyone give Me advice on how to keep ebay from running out the clock before its too late? Thank You my e-mail is either goodrvs@hotmail.com or salterr16@yahoo.com Thanks, Robert.
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disneyshopper
Mentor2 years agoThere is no reason to contact ebay.
The easiest way is to go to your Purchase history, locate the item. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on MORE to see that option. The seller will need to provide a prepaid shipping label for its return. You print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click Ask ebay to step in, to force the refund.
If the seller is from another country, s/he will have to send enough funds to cover return shipping, because the seller cannot provide a shipping label good in this country, or refund in full without having you return the item. If the seller does neither, click on the link to Ask ebay to step in, when it shows up in the case.