hkjap.com* scammed me with damaged goods.

Question

I can't open a ticket with eBay to get some kind of resolution. I've tried contacting the seller to resolve it with them, but they don't respond to messages.

lady_madonna · Answer

Ebay has a 30 day Money Back Guarantee. Within 30 days from date of delivery, go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. . Attach a photo. IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item. If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.

hank-4315 · Answer

What do I do?>