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Hi. My items show as listed and active, yet they don’t show up in any search
I’ve been a seller since 2000 and don’t sell often, but yesterday I listed two items and they showed as active and listed. But when I searched for them as if I were looking to purchase, they didn’t show at all. I cancelled and relisted a day later, and it’s still the same thing. Can’t find the listings.
2 comments
jacbarcollectibles
Mentor2 years agoThings are a little different than they were several years ago. When you list or revise an item the listing must index across all of the eBay servers in order to be searchable. This process can take up to 24 to 36 hours to complete. As long as you see the listing in your active selling list then the listing will become searchable. If you cannot search for the item after 36 hours you will need to contact eBay customer service to see if something is blocking the listing from becoming searchable.
You can contact customer service using this link to ask for a call back: https://www.ebay.com/help/contact_us?id=4191&st=10 Please note that if the wait time for a call back is too long eBay will remove the option until the wait time is shorter. Just try again later. Customer service is open from 5am to 9pm Pacific Time.
nouveaucollector
OP2 years agoThanks so much! The listing finally became searchable. It took about 36 hours.