Hi, my buyer says they did not receive an item but USPS says it was delivered. Do I have to refund ? | Ask a Mentor | eBay Community

Hi, my buyer says they did not receive an item but USPS says it was delivered. Do I have to refund ? | Ask a Mentor | eBay Community

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Hi, my buyer says they did not receive an item but USPS says it was delivered. Do I have to refund ?

Hi, my buyer says they did not receive an item but USPS says it was delivered. Do I have to refund ?

hopespringstrading

192 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

disneyshopper

Mentor1 year ago

8643 View listings

If the buyer files an Item Not Received case, you reply with the tracking number that shows Delivered to the buyer. ebay should find in your favor.