Hey my tracking number was not correct so I edited it.

Question

Edited the Tracking number today 2/25 but I shipped item on 2/18. Buyer received item on 2/20. eBay does that it have been delivered yet. How do I get paid if the tracking is off?? I've tried everything.

jacbarcollectibles · Answer

You will need to contact eBay customer service and have them manually check the new tracking number. Then they can authorize the payout after seeing that the item was delivered. You will need to explain what happened that you have a new tracking number.

You can contact customer service using this link to bypass the AI questions and ask for a call back: eBay Customer Service Customer service is open from 5am to 9pm Pacific Time.

harpersells · Answer

eBay says* that it HASN'T been delivered yet. Apologies for the typos