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Helpppp
Okay, I have an order that arrived completely destroyed. The box arrived broken. The contents, which was a drone, arrived broken as well. Out of frustration, I simply threw it in the trash. I went through all the steps to get my money back. Please send me all the photos from the seller. They refused to accept the return, claiming that it was well packaged. They sent me fake videos of the packaged product at the time. When I discovered this, they accepted the return. What's happening is that I don't have the product. I threw it in the trash. I've tried to contact support, and no one speaks a language other than English, and I don't speak English very well. So I'm very frustrated. Please tell me what to do.
jacbarcollectibles
Mentor1 year agoYou should not have thrown out the item. When you purchase something at a local store you don't throw it out and then ask the store to refund your money. You must return the item to the seller if they require it. The seller no longer has the item to prove damage to the shipper and collect any insurance payment.
You can try going to your payment source to see if they will help but they may require the item to be sent back also.