Help with shipping claim
Hello -
First time seller/shipper. I shipped a compound bow in a protected hard case. Hard case was delivered completely destroyed/broken and bow is broken. So frustrated with the shipment, but process with eBay is challenging me even more.
I bought the UPS label through eBay and shipped through a UPS store.
Following some online advice, I issued a refund to the seller and then was planning to submit a shipping claim through eBay. eBay is now telling me 'case is closed.'
How do I proceed to file a claim for the damage in transit to get reimbursed?
Thank you in advance
0 comments