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Help with selling limits placed on my account!?
I have been selling on ebay for 20 years. I am in good standing regarding feedback and metrics. I have no outstanding payment issues regarding my Premium Store.
I got an email that I thought was suspect and called ebay to confirm it was from them. Since that phone call 2 days ago (which ended with a customer service person who changed the listing and sales limits on my account) my listings are ending instead of automatically relisting. I'm totally confused what happened. Has this happened to anyone else?
I called and spoke to a CS person who tried to explain that all accounts have limits. I asked to speak with a supervisor who may be able to help me understand and the CS person I spoke with was offended and said she explained it to me and was ending the call. (We both were cordial - but I believe my request was offensive to her. That was not my intention.) I just needed someone to help me understand.
Can anyone shed light on this very strange experience I am having with my account? As I mentioned, I've been selling here for 20 years with no issues. Help! TIA.
