help with seller dashboard error
can anyone help me with a problem concerning my seller dashboard. I was unaware of any problem and ebay sent me an email stating that an order from june 24,2026 did not have trcking uploaded to buyer. That is incorrect. i found all this info on ebay and it shows when it was sent tracking and when delivered. i am concerned because ebay has stated this may impact my seeling status. thank you
1 comment
lady_madonna
Mentor3 weeks agoContact a general customer service agent:
Click this link>
1. https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
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