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    help with seller dashboard error
                     

    can anyone help me with a problem concerning my seller dashboard. I was unaware of any problem and ebay sent me an email stating that an order from june 24,2026 did not have trcking uploaded to buyer. That is incorrect. i found all this info on ebay and it shows when it was sent tracking and when delivered. i am concerned because ebay has stated this may impact my seeling status. thank you

    btbandabbermake3s
    btbandabbermake3s
    10967View listings
    Posted 3 weeks ago · Edited 3 weeks ago·Last reply 3 weeks ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor3 weeks ago
    *Volunteer Ebay Mentor*1039View listings

    Contact a general customer service agent:

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