On my listing, I have 9 reviews but not show up on the general search. Please check bellow attached screenshots
Item Number - 394297695594
https://www.ebay.com/itm/394297695594?hash=item5bcdf95d6a:g:0MIAAOSw8o5fQFyY&amdata=enc%3AAQAHAAAA4AAs1l2ii6i6biKBOW0S3WVJyGclAXlqWL9WjLCetjynm4FBEVkXX31mZOq6pQFJUMuNbKJDF%2BJb%2FAi%2By8OImSVMiKFbF%2F6TA1r%2FXlEw00%2FZnRqs6Qr%2F%2FctpDhqkSscdJnWAJA%2FU3WQTkQxOlBjXOQngDjbmxarPHrnSie8s0ezJ96yhilH%2FOgKNNTjV0tQ61GZXCC4ko9czQb3ExdPNrm1XIo6rgz5x9iKG1w7mrpj5o8pBLWkBdYmJdUSiXkaJxjq0%2BlfVMASbRjCVnQThvdjMRN%2FPBFkN1RTXzJBv8z%2F%2B%7Ctkp%3ABFBMoLbAsMNh 
mam98031
Mentor3 years agoThis issue you would need to contact Ebay directly.
I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service.
https://twitter.com/askebay?lang=en
https://www.facebook.com/eBayForBusiness/
If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.
https://www.ebay.com/help/contact_us?id=4002&st=10