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help with incorrect buyers postcode that he adjusted and still comes up wrong
Summary: zobahtrek encountered an issue with a shipping label due to an incorrect postcode entered by the buyer. Despite the buyer updating the postcode and the item being relisted and purchased again, the error persisted, preventing the label from being printed. zobahtrek is seeking assistance with resolving this issue.
Hi all,
Have a problem with an address on a shipping label.....
Buyer entered an incorrect postcode
I could not print the shipping label because of this
We cancelled the sale as per eBay's instructions in the Help Guide
Buyer changed his postcode
I relisted the item for him
He purchased the item
When I came to print the shipping label, it still showed the postcode error
and would not let me print the label again
need help
eastlaneave
Mentor2 weeks ago@zobahtrek
This is volunteer help on eBay.com in the USA. You'll want to connect with UK help.
You can connect with fellow buyers and sellers on the eBay UK Community pages here: https://community.ebay.co.uk/forum/member-to-member-support-26/
Here's how to contact eBay UK customer service.
1. CLICK THIS LINK: https://www.ebay.co.uk/help/eua?id=5275
2. Request a call back, Monday to Friday 8:00 am to 10:00 pm, Saturday and Sunday 9:00 am to 6:00 pm