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Help with getting in Touch with a representative
Does anyone know why it has become impossible to get a hold of a representative. A live person. All of a sudden I am getting tons of scam emails and I have changed my password and everything and they are still coming. I need to speak with someone but the automated system keeps sending me in a loop and will not allow me to receive a call back.
2 comments
eastlaneave
Mentor8 months ago@racgar-8625
You can ask questions right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
You can also try eBay's social media customer service to get assistance
- https://www.facebook.com/ebay
- https://www.instagram.com/ebayforsellers/
Just sent a private message to the page explaining what happened.
racgar-8625
OP8 months agoThank you so much. Because of your response I was able to get in touch with a rep. right away after trying for 2 days. And they are looking into the problem. Have a blessed night.