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Help me please
I some an item on eBay. The customer has already received the order. According to the tracking information it is still in transit. What do I do????
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jacbarcollectibles
Mentor5 months agoCheck the shipping carriers website to see what they show for the tracking. If they show delivery then contact eBay customer service and ask then to manually check the shipping carriers site tracking to prove delviery.
You can contact customer service using this link and ask for a call back: eBay Customer Service Customer service is open from 5am to 9pm Pacific Time. Unfortunately you will still need to answer the AI bot questions in order to get help. eBay removed our way to get around the questions so you may need to ask for “Agent” several times before the system gets the message and lets you ask for the call back.