Help! I'm stuck in a revolving door!!

Question

I made a purchase today, and have a question I want to ask the seller, but every time I try to contact the person, I am asked to register, and when I follow the instructions... (it says I have to register), when I enter my email and pwd, it says I am already registered...but no next steps to contact thye seller! What am I doing wrong???

eburtonlab · Answer

Make sure you are signed in to the same account you used to make the purchase. Find the transaction in your Purchase History and use the "contact seller" link there.

If you purchased as a guest, sign out of your current eBay account and use the link in the email you received from eBay regarding your guest order.