Help getting refund for shipping labels and overcharges

Question

This happened on two sales. Bought one label was charged for two (might have been my fault and I accidentally purchased two),

Only used one label, USPS determined postage was insufficient and eBay charged my bank account for insufficient postage on both labels, even though only one package shipped. Now I'm out 22.00 from my bank account for this item plus the cost of two shipping labels 14.32 each.

How do I get refunded for unused USPS and why is USPS and eBay charging me 11.00 for inadequate postage on a label that was never used?

comics-scifi-collectibles · Answer

@carsc9345.dhaudbh You can cancel any used labels>

You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>

https://www.ebay.com/ship/labels/seller-hub

Then the postal service will refund you in about 3-4 weeks on your all transactions page here>

https://www.ebay.com/mes/transactionlist?sh=true

*******************************************************************************************************************

In regards to the shipping adjustment you can try dispute it if you wish>

To check on shipping labels, go here: https://www.ebay.com/ship/lmng

Some of your shipping labels have cost adjustments.

If you think these adjustments are incorrect, you can contact USPS Customer Care at 1-844-819-5187 or verifypostagehelp@usps.gov to open a dispute. Make sure you have the IMPB and Revenue Assurance ID below to identify the adjustment. USPS will respond within 5-15 business days.