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Help For Non-Delivery
How does a buyer contact eBay actual customer service for an order not delivered?!
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Discussions in this board are limited to the original poster and Community Mentors
How does a buyer contact eBay actual customer service for an order not delivered?!
lady_madonna
Mentor7 months agoNo need to contact Ebay Customer Service.
Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.