I am new to selling on Ebay... One of my items was purchased, but then they cancelled order. I had just bought a new phone during this time and the notifications were not set properly so I didn't receive cancellation message within the window I could cancel. I saw in my email that they had purchased (but not cancelled) so i bought a shipping label and prepared to send. then saw the cancellation message. How do I cancel order so that buyer gets a full refund and i get a refund for my shipping lab...

help canceling an order that's been paid for | Ask a Mentor

help canceling an order that's been paid for | Ask a Mentor | eBay Community