Help- can I mark “delivered” as a seller

Question

I sold two items separate, but to same buyer. One item had tracking number but placed both items in same package. Buyer has given feedback on item and acknowledged received, but I can’t get payout because it’s not marked as delivered. When I try to manually add tracking number, it says it already been used, which it has for the other item I sent with it, but sold separately.

eastlaneave · Answer

@cante_9695

Since you can't use the tracking number again,

You should mark them as shipped from the drop-down list to the right, here:
https://www.ebay.com/mys/sold

Your money will be released to you between 30 and 60 days.

FOR THE FUTURE
- If the buyer pays for more than 1 item separately, you can combine the orders before selecting a label using the "bulk shipping" tool on the browser.

Put a checkmark to the left of your items on this page
https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT
Select "Shipping" above
On the next screen it will ask if you want to 'combine' the orders. Check that box.

Enter the weight and dimensions for the package and print your label.