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Help Buyer on Item Not Received
I shipped an item to Canada using Ebay's international shipping. There was an attempt to deliver the package but the buyer was away with work for a couple of weeks so they didn't receive it and they weren't able to pick it up from the post office within the requisite 10 days after. The tracking shows that the item was en route to be returned to sender but now nearly 3 months later it has not been returned. Ebay won't step in to help because too much time has passed but the buyer never received the package and the sender (me) didn't receive it back. If anyone has recommendations on how to get Ebay's help on this, it would be very much appreciated.
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