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HELP!
My laptop was hacked. An APPLE card was ordered ($194 for a $100 card makes no sense) but not by me. I tried to cancel and it's saying I have to return it. But I never received a card to return. You can't get anyone by phone anymore... HELP!
3 comments
lady_madonna
Mentor1 week ago@rah7283 That's pretty scary!
If your Ebay account was hacked into, change your password immediately. For more info, click here > https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196.
You can call 1-866-961-9253 which is a dedicated line for Ebay users who may have experienced fraud on their account.
If your credit card/bank account was also hacked into, contact the credit card company/bank immediately so they can freeze the account and start the charge dispute.
rah7283
OP1 week agoThat # is an automated system.
lady_madonna
Mentor1 week agoHave you used the link I provided to get more information regarding a hacked Ebay account? Have you changed your password already? Contacted you bank/credit card company?
You can also try to contact Ebay Customer Service:
Click this link>
1. https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
Good luck! Hope you are able to resolve it.