Skip to main content
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Cafe
      • eBay Live
      • Community Mentors
      • APIs Feedback, Comments and Suggestions
      • Post Order APIs
      • RESTful Buy APIs
      • RESTful Sell APIs
      • Token, Messaging, Sandbox Related Issues
      • Traditional APIs
      • eBay APIs
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions

Locked

Discussions in this board are limited to the original poster and Community Mentors

  • Buying & SellingChevronRightIcon
  • Ask a MentorChevronRightIcon
Help
                 

Can anyone help me.. I ordered something and was mis delivered but th usps and ebay said they couldn't help me.. I have the letter the postal service gave me saying they mis delivered it

armandmoren51
armandmoren51
173View listings
Posted 8 months ago·Last reply 8 months ago
                                       
         
2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
eastlaneave

eastlaneave

Mentor8 months ago
~Community Mentor~4701View listings

@armandmoren51 

 

I'm sorry that happened.

Question: Did the USPS misdeliver it, or did that tracking number have another name and address, not your name and address?

 

 

If your name and correct address were on the label, ask USPS to review the GPS on the delivery, retrieve the item from the wrong house, and deliver it to you.

 

 

If your name and address weren't on that label, ask the Post Office if they will put this in writing (sounds like you have this). Also, ask for the weight of the package using that tracking number.

 

 

If you can answer the question above, I have more steps for you to take to get your refund. I just want to give you the best answer and need to know.

                                       
ferncliff-39

ferncliff-39

Mentor8 months ago
533View listings

@armandmoren51 

 

@eastlaneave  - is there a standard script to help these buyers with the tracking scam?

 

 

                                       
                                                                                 
  •                                                              
  •                                                              
  •