Help!
I have an order where the payout amount was supposed to be $28.35 and I was only paid $9.69. I want to speak/text a human and cant figure out how. I would initiate a dispute but cant figure out how either!
3 comments
I have an order where the payout amount was supposed to be $28.35 and I was only paid $9.69. I want to speak/text a human and cant figure out how. I would initiate a dispute but cant figure out how either!
mr_lincoln
Mentor11 months agoHi @ravenswoodtrading
Before you try to speak with eBay I suggest checking the transaction history on this page over on the right in the Recent activity file. It will show transactions that you can open to see the details, etc. Seller Hub | Your financial summary | eBay
If you can't figure out what happened then perhaps eBay might be able to explain it to you, we have no account access here so cannot help in that regard.
CONTACTING EBAY OPTIONS:
-You can request a call back from eBay during west coast business hours here: eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
ravenswoodtrading
OP11 months agoThank You!!! I Will try all of these. Have a great day!
mr_lincoln
Mentor11 months ago@ravenswoodtrading
You are more than weclome ...