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hi, i’ve been using eBay for a really long time and know exactly how it works. Recently, I purchased two items and the seller sent only one, they use the same tracking picture from FedEx on both items. However, there’s only one item in the picture. Ebay found in favor of them and I’m trying to call someone to get help and I can’t find any way to contact the real person. Anyone else having this issue and can someone please explain to me how to get help. Frustrated.
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disneyshopper
Mentor1 year agoTo contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
If the problem is not specific to your account, you can ask your question here. Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.