The issue was that a seller sent me a link to verify my payment information. And to be honest, the link sent me to a platform very similar to the eBay platform. The only thing was that I made the verification with eBay earlier. I ended up changing my debit card and all.
comics-scifi-collectibles
Mentor7 months ago@dibbas-0. I am sorry that happened.
Please tell us what type of problem you are having so we can help you get your money back.
#1. Item doesn't match description
#2. Item is late arriving
#3. Seller shipped to a different address other than what I provided at checkout.
dibbas-0
OP6 months agoThe issue was that a seller sent me a link to verify my payment information. And to be honest, the link sent me to a platform very similar to the eBay platform. The only thing was that I made the verification with eBay earlier. I ended up changing my debit card and all.
comics-scifi-collectibles
Mentor6 months ago@dibbas-0. I am so sorry that happened. Any message from ebay will have their official logo and be in your eBay messages folder.
It will never have a member ID. eBay will never ask you to copy and paste a link.
Be sure to keep all transactions on eBay and never offsite for your protection.
Be sure to click on the 3 dots on the upper right of the message to report it to eBay.
You can contact customer service too if you wish but once that report goes through the account will be banned by eBay.
If you wish to contact customer service I recommend social media.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST