Locked
Discussions in this board are limited to the original poster and Community Mentors
HELLO I WANT TO RETURN A RONG ORDER. FROM YOUR SELLER I NEED HELP TO RETURN THIS ITEM. WHAT SHOW
HELLO EBAY I WANT YOU TO STEP IN THIS MATTERS. I PURCHASE A SAREE FROM ONE OF YOUR SELLER. THEY SENT ME A RONG SAREE. WHAT SHOW ON THE LIST I PURCHASE. SELLER DIDDENT SENT ME THAT.
1 comment
comics-scifi-collectibles
Mentor2 years ago@seerram-17 Sorry your item is not as described.
The eBay Money Back Guarantee over rules the sellers return policy. You have 30 days from the date of delivery to file a not as described return request.
Here's what you need to do:
Open a return with the reason doesn't match description or photos. OR wrong item sent.
Select the return item button on this page:
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=
4 business days after filing the return request if the seller has not provided a return shipping label or a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
Let me know if you need to return an item to another country as there are additional steps required. The seller pays return shipping for an item that is not as described no matter where they are located.