Hello I bought an item that was defective. Reached out to seller who had ignored me. Any advice?

Question

Here's a pic of item here is a pic of item

eburtonlab · Answer

@damo-huf

If you receive an item that does not match the description, file a "not as described" return within thirty days and return the item at the seller's expense. The process is automated; if the seller does not cooperate at any point, ask eBay to step in after three business days.

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041