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Hello i bought a tent and only the tent walls came and they forget the stick part and we bought
Tent we need to know what happen to the tent we bought the whole tent with pieces but only the walls came
2 comments
inceptions
Mentor3 years agoIf you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
disneyshopper
Mentor3 years agoGo to My ebay > Purchase History and select RETURN THIS ITEM. You have up to 30 days from receipt of the item. For the reason, select Not as Described. You will need to click on More actions. The seller will have 3 days to reply. If no reply, then click the link to Ask ebay to step in. If the seller accepts the return, he is responsible for supplying a prepaid shipping label. Print out the label, affix it to the box, and make sure the carrier scans the label. Once tracking shows DELIVERED back to the seller, he has 2 days to refund you. If no refund, go back to the case and click Ask ebay to step in, to force the refund.