Hello
Someone just bought my item and I’m new to selling on eBay. It’s saying I have shipped the item out already is this normal? How to I fix it. I’m trying to find someone to contact for help and I can’t find anything.
1 comment
Someone just bought my item and I’m new to selling on eBay. It’s saying I have shipped the item out already is this normal? How to I fix it. I’m trying to find someone to contact for help and I can’t find anything.
comics-scifi-collectibles
Mentor2 years ago@andtu_2514 If you have not printed a shipping label then you must have accidentally marked it as shipped.
Go to the sold listing on this page and unmark as shipped> https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Do NOT ship until you see the buyers payment on your summary page here>
https://www.ebay.com/sh/fin/summary
Then you ship within your stated handling time.
Fund holds are normal for new and returning sellers.
Funds are usually released a couple of weeks after tracking that you upload to eBay shows delivery to the buyer but may be held up to 30 days. So be sure to use tracking and if the sale totals $750 or more get a signature on delivery.
You can see the fund holds policy on this page> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=