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he stole my money
ebay sucks they took his side b i brought a aircondition and got rip off and ebay wont give my money back the guy sent a package to a empty lot not a air conditioner he sent it to 15223 not 15224 heres whet he sent
1 comment
disneyshopper
Mentor3 years agoI would call customer service and have then note the ADDRESS the item was sent to.
To contact Ebay Customer Service, use this link and click on "have us call you":
https://www.ebay.com/help/contact_us?id=4002&st=10
Customer Service is open 5:00am to 9:30pm Pacific time.
In addition:
The bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
You take the tracking number down to the carrier (post office/FedEx/UPS). Have them check their GPS coordinates for where the package was delivered. If it was NOT to your name/address, then you get that statement on their letterhead. They do not need to state where it was delivered, just NOT to you.
Then you upload a copy of that letterhead into an appeal, to get your money back.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039