Having trouble creating a new Canadian, charity, seller's account.

Question

I'm trying to create a seller's account for a charity I am representing. Ebay is not accepting page 1 of the business info I've entered, but it's not specifying which info it's not accepting. It's all correct. Customer support is telling me I have to register with paypal's giving fund, meanwhile the ebay FAQ on creating a new charity account doesn't list that as a requirement. I'd rather not involve paypal if I don't have to. Can anyone shed some light on this issue? Thanks in advance.

comics-scifi-collectibles · Answer

@city_on_the_hill The charity has to be registered on the Paypal giving fund when it's community selling, I don't know if it's the same for direct selling like you are doing.

This is the information that have for the .com site, not sure if yours is the same.

https://www.ebayforcharity.org/get-involved/direct-selling/

I do recommend asking for help on the eBay Canada community boards>

https://community.ebay.ca/