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Has anybody bought an Eco generator from this scam?
Summary: devine10 reported being scammed after purchasing a solar generator for $380, noting that many others may have fallen victim to the same scam. The seller never shipped the item or provided a tracking label, and stopped responding to messages. devine10 advised anyone who bought the generator to contact eBay, highlighting discrepancies in the seller's information, such as shipping location. The seller's account reportedly had a feedback indicating the transaction was a scam.
got scammed for a $380 EcoSun solar portable house generator. Sadly enough I see that many other people bought the same thing because it was a great price. Never sent it out, never printed out a label and it is nine days. He rejected my request to cancel the order and has disappeared again has not answered me and eBay has their protocol regardless of how the seller violates my rights. Says the product has to be shipped out the next business day and nothing. If you have bought this generator from the seller, you need to get in touch with eBay immediately if you haven't already somebody logged in and there was one feedback now that says it's a scam that wasn't there when I bought the item
Says it's shipping from California but when you login it says it's from Italy and it's obviously a scam.
SAL544516 is seller since 8/2026
eastlaneave
Mentor1 month ago@devine10
I am sorry this happened.
eBay's Money Back Guarantee should apply: https://www.ebay.com/help/policies/-/ebay-money-back-guarantee-policy?id=4210
Here is how to formally request a refund of your full payment when an item doesn't arrive:
1) Look at your purchase history here: https://www.ebay.com/mye/myebay/purchase
- View Order Details
- Check the Estimated Delivery Date for your purchase, and
- Check the tracking for your purchase
When it is past the estimated delivery date (and there is no tracking, or the tracking doesn’t show that is close to delivery):
2) Open an "Item Not Received Case". You can do that right here by clicking on the photo of your item and following the steps: https://www.ebay.com/help/buying/-/reporting-item-didnt-receive?id=4042
(If it is not yet time for a case to be opened, it will give you the exact date after you click the photo.)
You will be able to select whether you want the Item or a Refund
-- You have 30 days from the estimated delivery date to open a case
3) You can check the status of your case here:
https://www.ebay.com/help/ip?topicId=4667
The seller must respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If the seller doesn't respond after 72 hours, ask eBay to Step In. You must do this before 21 days after the case was opened.