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Handling a eBay return
Hello, I’m wondering how to go about this since I don’t offer returns and am thinking of possible malicious outcomes to this if I were to return. I made a sale January 9th, it got sent a few days later to their local UPS access point and was held there on the buyers command. It’s been sitting there since, it’s now the 22nd the buyer still hasn’t picked it up and I receive a return request from buyer saying “I don’t like it†do I have to refund this person? How do I handle this since they haven’t even picked the item up and are claiming they don’t like it as the reason to their return request. Thanks.
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