Guest return

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I purchased something under guest that I need return and when go to page it says order not found unfortunately there has been an error. CAN NOT GET THRU TO A CUSTOMER SERVICE AGENT

millershan

1 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

lady_madonna

Mentor1 year ago

*Volunteer Ebay Mentor*1039 View listings

@millershan

You cannot use your Ebay account to get help for a purchase you made as a guest.

Sign out of your Ebay account, find your Order Confirmation email from Ebay and do the following:

Select View order details in your order confirmation email.
Select Return item.
Select your reason for the return and select Next.
You can add a message to the seller and also upload up to 10 photos showing the item's condition.
Select Confirm return.