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Guest account purchase
Item has not arrived going on 30 days...How do you get ebay customer service to talk to you is there a number
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Item has not arrived going on 30 days...How do you get ebay customer service to talk to you is there a number
disneyshopper
Mentor2 years agoPurchases made as a guest are separate from purchases made as a registered member (that is why it is not in your Purchase history). You will need to sign in using the email address you used as a guest along with the PASSCODE that ebay sent you. Then you should be able to file a Returns Request.
Copy the link on this page. Log out of your account, then use the link to access your guest order.
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=12&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest&docId=HELP1151